About Us

Sales Engineer - Americas

Location: South San Francisco

 

The successful candidate will take responsibility for pre-sales technical activities in support of the sales team in the America’s. As an experienced engineer, the candidate will be responsible for product sales demonstrations, solution design assistance, RFP/RFI response, technical training and an escalations advocacy role for customers and partners for technical issues to drive resolution and assure customer satisfaction objectives are achieved.

 

The successful candidate is a self starter, working under minimal guidance and is quick in identifying and prioritizing the level of the customer requests. This engineer needs to form a strong sales team with the Sales Managers in the territory to achieve assigned revenue goals. 

 

Key Responsibilities

  • Gather market and customer requirements based on ongoing customer visits
  • Create customer proposals (including RFP/RFI responses)
  • Giving formal presentations and product demonstrations to potential customers
  • Recommending products, technical architecture, and operational best practices
  • Lead and manage product trials including defining success criteria that lead to product wins
  • Perform competitive analysis and develop competitive positioning
  • Support marketing activities at tradeshows

Requirements

  • BS in computer science or engineering
  • 5+ years with technical experience in the cable and/or telecom industries in North America
  • Knowledgeable in major technical disciplines necessary for the end-to-end system design, analysis, integration, and testing of various digital video broadcast and delivery systems
  • Strong verbal and written communications skills with an ability to navigate and communicate to engineers up to Senior VPs
  • Deep understanding of MPEG-2, MPEG-4 H.264/AVC software compression and MBR streaming video technologies including HLS, FMP4, and RTMP
  • Very familiar with IP network switching and routing protocols
  • Understanding of Internet protocols such as FTP, MFTP, HTTP (XML, HTML), and SSH
  • Familiar with Mobile Television streaming standards
  • Experience in a multicultural environment is a plus
  • Ability to travel 50-75%

Qualified candidates please send an email with the subject line "Sales Engineer - Americas" with your resume and cover letter to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it